Service Policy

Dear user,

Thank you for choosing ELISE services.

Welcome to our service. To protect your rights and ensure smooth service usage, this Service Policy explains the rights and obligations between you and us.

Service Content

Our services include, but are not limited to, product sales, information publication, and online consultation. Specific service content depends on your needs and our capabilities, and we will do our best to provide services that meet your needs.

User Rights and Obligations

As a user, you have the following rights and obligations:

  • You must not use our services for illegal, non-compliant, or rights-infringing activities.
  • You must not interfere with, damage, or compromise the normal operation of our services and systems.
  • You must not share, sell, or transfer your account information to any third party.
  • You must not allow multiple people to use the same account unless explicitly authorized by us.
  • You are entitled to fair, impartial, and honest service.
  • You must comply with this Service Policy and applicable laws and regulations.
  • If you encounter issues or difficulties while using our services, you should contact us promptly and provide necessary assistance.

Service Changes and Termination

We reserve the right to change, suspend, or terminate part or all of the services at any time based on actual circumstances. We will do our best to notify you in advance and provide necessary compensation or solutions within a reasonable scope.

Service Notes

Our services may charge certain fees. The specific fee standards will be clearly stated before you use the service. You need to pay the relevant fees on time; otherwise, we may suspend or terminate your service.

We will do our best to provide high-quality services, but we do not make any express or implied warranties about service continuity, security, accuracy, or reliability.

For service interruption, data loss, or other issues caused by force majeure, computer viruses, hacking, or similar reasons, we will take reasonable measures to repair and remedy them where possible.

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. The specific collection and use of information will follow our Privacy Policy.

Service Regions

Our services may not be available in your region. If you violate relevant laws or regulations while using the service, we reserve the right to suspend or terminate your service.

The following are regions where we may provide services:

Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cabo Verde, Canada, Chile, Colombia, Comoros, Congo (Congo-Brazzaville), Costa Rica, Côte d'Ivoire, Croatia, Cyprus, Czechia (Czech Republic), Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City), Honduras, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Tanzania, Thailand, Timor-Leste (East Timor), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Tuvalu, Uganda, Ukraine (with certain exceptions), United Arab Emirates, United Kingdom, United States of America, Uruguay, Vanuatu, Zambia.

Changes to This Service Policy

We reserve the right to update this Service Policy at any time. Any changes will be posted on our website and become effective from the date of posting. Your continued use of our services means you accept the updated Service Policy.

If you have any questions or comments about this Service Policy, please contact us. Thank you for your trust and support.


Last updated: 2026/01/01

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